Comments on: The Twitter Outage: A lesson in communication, and free services http://brad.globeproductions.com.au/wordpress/archives/2008/04/21/the-twitter-outage-a-lesson-in-communication-and-free-services/ That's me in the corner. Fri, 29 Aug 2008 01:15:29 +0000 http://wordpress.org/?v=2.2.2 By: Parker http://brad.globeproductions.com.au/wordpress/archives/2008/04/21/the-twitter-outage-a-lesson-in-communication-and-free-services/#comment-85 Parker Fri, 06 Jun 2008 22:27:11 +0000 http://brad.globeproductions.com.au/wordpress/archives/2008/04/21/the-twitter-outage-a-lesson-in-communication-and-free-services/#comment-85 For the broken-hearted twitters... http://digg.com/design/Twitter_is_dead_shirt_on_Threadless For the broken-hearted twitters...

http://digg.com/design/Twitter_is_dead_shirt_on_Threadless

]]> By: Brad http://brad.globeproductions.com.au/wordpress/archives/2008/04/21/the-twitter-outage-a-lesson-in-communication-and-free-services/#comment-57 Brad Wed, 23 Apr 2008 13:01:13 +0000 http://brad.globeproductions.com.au/wordpress/archives/2008/04/21/the-twitter-outage-a-lesson-in-communication-and-free-services/#comment-57 Hm. It is an interesting point. Part of the rant that I left out of this entry -- mainly because it was getting too long, but also because I kind of already ranted it on getsatisfaction -- was that this for me was a common fault in free and open source products. For years I've tried to convince corporate IT and corporate weenies in general to adopt open source software and free services only to warned again and again that they can't be trusted because, as we're not shelling out thousands of dollars, there's no guaranteed level of service. Your link, though, makes it sound even worse: Because it's not only free, but imminently useful, we're almost guaranteed a terrible level of service. That's a bit cynical, but does bear thinking about. Thanks for stopping by, Ben :) Hm. It is an interesting point. Part of the rant that I left out of this entry -- mainly because it was getting too long, but also because I kind of already ranted it on getsatisfaction -- was that this for me was a common fault in free and open source products. For years I've tried to convince corporate IT and corporate weenies in general to adopt open source software and free services only to warned again and again that they can't be trusted because, as we're not shelling out thousands of dollars, there's no guaranteed level of service. Your link, though, makes it sound even worse: Because it's not only free, but imminently useful, we're almost guaranteed a terrible level of service.

That's a bit cynical, but does bear thinking about.

Thanks for stopping by, Ben :)

]]> By: Ben Rasmusen http://brad.globeproductions.com.au/wordpress/archives/2008/04/21/the-twitter-outage-a-lesson-in-communication-and-free-services/#comment-56 Ben Rasmusen Wed, 23 Apr 2008 12:56:09 +0000 http://brad.globeproductions.com.au/wordpress/archives/2008/04/21/the-twitter-outage-a-lesson-in-communication-and-free-services/#comment-56 I know this is a bit late, but I read this story on techcrunch this morning (http://www.techcrunch.com/2008/04/22/twitter-may-not-have-to-care-about-uptime-any-longer/) and I thought it was somewhat related to your article. I think that techcrunch makes a good point in that since they've grown so much and we've become so addicted to it, we need twitter now, more than they need us. Not that it's an excuse to be unreliable but an interesting point nonetheless. I know this is a bit late, but I read this story on techcrunch this morning (http://www.techcrunch.com/2008/04/22/twitter-may-not-have-to-care-about-uptime-any-longer/) and I thought it was somewhat related to your article. I think that techcrunch makes a good point in that since they've grown so much and we've become so addicted to it, we need twitter now, more than they need us. Not that it's an excuse to be unreliable but an interesting point nonetheless.

]]> By: GoaldeeBug http://brad.globeproductions.com.au/wordpress/archives/2008/04/21/the-twitter-outage-a-lesson-in-communication-and-free-services/#comment-53 GoaldeeBug Mon, 21 Apr 2008 23:51:25 +0000 http://brad.globeproductions.com.au/wordpress/archives/2008/04/21/the-twitter-outage-a-lesson-in-communication-and-free-services/#comment-53 Damn straight! Good post honey! Damn straight! Good post honey!

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